Spa Etiquette

The focus of Via Medical Day Spa is to provide relaxation and benefits to body, mind and spirit. For your personal comfort, a robe and slippers are provided for all spa services. You are also invited to take in some quiet time relaxing with a glass of wine or enjoying a cup of herbal tea by the fireplace.

We advise that you arrive 15 minutes prior to your appointment to ensure a leisurely introduction to the spa. Should you arrive late, in consideration for our next guest, your treatment still must end as scheduled.

If you must cancel, change or move your appointment for any reason, we ask that you please do so within 48 hours of the scheduled time and day. For group bookings of three or more, other considerations will be discussed with the booking representative.
Via Medical Day Spa offers our guests a quiet and tranquil environment to relax, unwind and rejuvenate. We value and respect our guests time with us and ask all our guests to do the same. To ensure tranquility within our environment, we ask that you speak softly and that all electronic equipment be turned off.

We thank you for your co-operation, as do all our guests that come to enjoy the peace and ambiance of Via medical Day Spa.

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